GREEN BAY, WIS. — Wisconsin Public Service (WPS) is urging customers who are behind on their energy bills to reach out as soon as possible to avoid disconnection. The state’s residential disconnection moratorium ends April 15, 2023.
Customers who contact WPS and establish and maintain a payment plan are not at risk for disconnection. WPS works with customers year round to offer payment plans and help with energy assistance.
Disconnection is always a last resort
Customers who are behind on bills can go to wisconsinpublicservice.com or use the WPS app to set up payment arrangements and connect with financial and energy assistance options. Customers also can call 800.450.7260.
To help customers in the greatest need, WPS donated $4 million to the Keep Wisconsin Warm/Cool Fund this winter. The program provides direct financial assistance to help qualifying customers pay their utility bills.
Significant federal assistance also is available. The State of Wisconsin has as much as $145 million in low-income heating assistance this heating season.
Simple ways to manage costs
There are many ways to manage energy costs at home. Go to wisconsinpublicservice.com for a checklist and tips on saving money all year long.